The head of Menoufia Water Authority stresses the importance of improving the quality of services provided to citizens.
Eng. Rushdi El Sayed Omar, Chairman of the Menoufia Drinking Water and Wastewater Company, inspected a number of stations affiliated with the Shebin El Kom and Tala branches to ensure the progress of work and the regularity of operations at the stations.
He inspected the Shebin El Kom El Bahary water station, the Mit Moussa El Bahary water station, and the company's central laboratory. He also inspected the Saft Gedam treatment plant, the Kafr El Arab water station, and the Saft Gedam Hadid and Manganese water station in the Tala branch to ensure the quality of the water produced by the stations and the efficiency of the operating process.
He stressed the need to conduct periodic maintenance of stations according to the existing equipment maintenance schedule to maintain their technical condition on a permanent basis, monitor the operation process, and pay attention to the general appearance of the stations with the aim of preserving the station's efficiency and improving the quality of service provided to citizens.
This comes in implementation of the instructions of President Abdel Fattah El-Sisi, and the directives of Eng. Sherif El-Sherbiny, Minister of Housing, Utilities and Urban Communities, Major General Ibrahim Abu Limon, Governor of Menoufia, and Eng. Mamdouh Raslan, Chairman of the Holding Company for Drinking Water and Wastewater, to periodically visit the stations to monitor the current situation and follow up on ongoing projects to rehabilitate the stations in order to achieve the public interest, raise the level of performance, respond to customer complaints and inquiries, and work to resolve them as quickly as possible.