The head of the Menoufia Water Company inspects the prepaid meter charging center in Shebin El-Kom.
Dr. Engineer Mohamed Naguib Saleh, President of the Menoufia Water and Sanitation Company, inspected the customer service center and the prepaid meter charging center in the Shebin El-Kom branch to follow up on the quality of service provision to citizens during the days of Eid Al-Adha.
He said, the company provides the service of charging prepaid meters at all of the company’s customer service centers, in addition to providing charging using Fawry outlets for electronic payment services as the easiest way to pay via automated teller machines under code 575, in addition to paying at customer service centers, in order to facilitate the citizens and maintain the continuity of the service provided. for them.
He stressed the company's keenness to take measures that contribute to motivating citizens to rationalize water consumption, as well as the company's endeavor to develop and automate services within the framework of the state's plan for digital transformation, and to provide services through customer service centers spread throughout all centers of the governorate, in addition to mobile customer service vehicles.
He pointed out that the prepaid water meter system is considered an accurate way to calculate the customer’s consumption and overcome the problems of inaccurate readings. It also allows the customer to keep his balance in the event of traveling or stopping water consumption, with the necessity of continuous monitoring of the meters after they are installed, reviewing and analyzing consumptions and readings, and providing continuous technical support. .
